It's 4pm. It's Friday. You've got the weekend on your mind and all you can think about is finishing off your work and hitting Shut Down. But just when you get ready to switch off, you're asked to get 200 personal mail outs to every employee. Unlike you, the internal post left the building 30 minutes earlier. How about sending everyone a personal email using Mail Merge?

Advances in software technology have revolutionised the way people communicate with each other, making it quick and simple to get in touch with someone on the other side of the world and removing hassle and uncertainty for countless businesses. As a result, typewritten letters and faxes now feel like relics from a bygone age.

When I first started using Outlook, I very much used it for emails only, without fully taking advantage of its extensive features. These days, I've come to be lost without it since email is only one nugget of gold in a very large purse.