Jenn Weesies
Jeff Susich is Sr. VP of Marketing and Sales for TMP Direct, a US contact center in New Jersey and Wisconsin. They track social media for clients making responses consistent with the best practices of customer service. Find out more at http://www.tmpwdirect.com/article-ReputationManagement.htmDistributed by Content Crooner
Articles by this Author
5 Things the Most Customer Service Savvy Companies Know About Social Media
- By Jenn Weesies
- Published 03/6/2010
- Tools and Resources
- Unrated
Five ways the most customer service savvy companies are not just improving their Defense, but turning Defense into point-scoring Offense.
